PAPER FLOWER CUSTOMER SERVICE
FAQ
Our frequently asked questions:
How long do paper flowers last?
Our paper flowers are made to last forever and do not require watering. To preserve their beauty and durability, we recommend the following:
1. Dust off carefully: To prolong the life and preserve their appearance, we recommend regularly removing dust from the flowers with a light brush or a hair dryer on low wind power.
2. Storage: If you want to store your paper flowers for a period of time, we recommend using the shipping box provided. Place the flowers carefully in the box and store them in a dry place, away from moisture and direct sunlight.
With these simple care tips, you can enjoy the beauty of your paper flowers for years. They are made to bring lasting joy without the need for watering.
Will the color of the flowers fade in the sun?
We recommend that you do not place your bouquet in direct sunlight. We have tested many types of paper and selected the paper that holds the color the best. We color some paper ourselves. This also prevents the colors from fading.
By following this simple recommendation, you can enjoy the goat's brilliant colors for a longer time and keep their beauty intact.
Can the height of the flowers be adjusted?
Our flower stem consists of a metal stick that can be easily bent to the desired length so that it can be adapted to different sizes of vases.
It is also possible to shorten the stems using pliers or similar tools to achieve the desired length. This gives you complete control over how you present your beautiful paper flowers in your home or on special occasions.
How are the flowers packed for shipping?
IMPORTANT: Our beautiful paper flowers are sent carefully packaged in separate flowers placed side by side in a sturdy cardboard box. This ensures that your flowers arrive in perfect condition.
When you receive them, simply straighten them carefully for the most vibrant and elegant presentation. This allows you to customize your own unique bouquet and arrange the flowers in your favorite vase.
When will my order be shipped?
If the desired flower or bouquet is in stock, this will be indicated on the website and we will endeavor to dispatch your order within 3 working days. If the flower or bouquet is not in stock, we will start production immediately.
We use reliable suppliers such as PostNord and Dao to ensure safe and fast delivery.
Can the flowers be exchanged?
It is not possible to return the flowers, but if you have any questions about your shipment, please feel free to contact us here.
Contact us
You are always welcome to contact us at kontakt@paperflower.dk and we will answer your questions as soon as possible.
Payment
Payment takes place through the website.
Payment can be made with MasterCard, Visa, Apple Pay, Google Pay, PayPal, Maestro
FAQ
Frequently Asked Questions About Buying Perpetual Flowers at Paper Flower Shop
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