Privacy policy
Privacy Policy at Paper Flower
We only collect personal data when relevant and necessary for your interactions with Paper Flower. During the collection, processing, and use of your personal data, we always comply with applicable legal requirements.
We will retain your personal data only as long as required by legal obligations or as relevant for the purpose for which it was collected.
Information We Collect
If you wish to purchase and receive a product or service from us, we need to collect certain personal data to complete the transaction and provide you with our services. We may use cookies to keep track of your shopping cart while using our webshop.
The information we may collect includes but is not limited to name, email address, postal address, delivery address (if different from postal address), phone number, and payment information.
Paper Flower collects and processes your personal data when you engage in the following activities:
- Visiting our website
- Completing a purchase of our products
- Subscribing to our newsletter
- Reviewing our website
- Sending us questions, complaints, or feedback
Data Controller
The data controller responsible for collecting, processing, and using your personal information on paperflower.dk is Paper Flower, located at Søgårdsvej 6B, 3, 2820 Gentofte, CVR no. 43259369.
Legal Basis and Purpose
We collect your basic contact information, such as name and address, to deliver the product or service you have purchased from us. Your email address is collected to send you order confirmations and delivery confirmations.
When you make a payment for a product or service, we collect your name, card information, and IP address. Information collected during payment transactions is used and stored solely for payment processing and fulfilling the contract. During payment processing, some of your data may be transferred to PayPal, including information necessary to complete or support the payment, such as the total purchase amount and billing information.
If you have provided consent during the registration process or on our website, we use your email address to send you a newsletter. You can opt in or out of the newsletter at any time. All newsletters also contain an unsubscribe link. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.
If you choose not to provide the personal data required to complete a purchase, you will not be able to buy products from our website.
Except for your email address (if consent is given for receiving offers), your information will be deleted one year after you have received your product or service.
Other Recipients of Personal Data
We do not sell your personal data to third parties, nor do we transfer your personal data to third countries.
If you choose to review our website, your name and email address will be transferred to the review site Trustpilot.
We host our website with simply.com and use the PayPal payment system, which acts as our data processor. All personal data you provide on our website will be stored in simply.com's data centers.
We use external companies as suppliers to provide our services as effectively as possible. These external suppliers are data processors and, in some cases, process personal data in connection with their delivery of services to us. Our data processors only process personal data in accordance with our instructions and in compliance with legal requirements for data processors.
We have entered into data processing agreements with our data processors, ensuring their compliance with applicable data protection rules.
Your Rights
As the data subject, you have several rights that we must ensure are met at all times. You have the right to request:
- Access to and correction/change of your personal data
- Deletion of personal data
You also have the right to object to the processing of your personal data and the right to lodge a complaint with a data protection authority.
If you no longer wish for us to process your personal data or wish to limit the processing of your personal data, you can send us a request to our email address kontakt@paperflower.dk.
Please let me know if you need further information or have other questions.